Archive for July, 2012

Dear Morgan,

I was reading our blog today and realised that nothing really funny has happened to me lately.  I must be getting all old and sensible all of a sudden.  Makes a change.  Even my cat has got old and sensible too.  No mice, rabbits, or any other creepy crawlies.

However, today I found myself setting up a new printer that I had bought a couple of months ago.  After unpacking it from the box and doing a quick set up, I grabbed hold of the user guide/manual that clearly read ‘READ THIS BEFORE YOU SET IT UP’.  Fortunately, I’m of slightly above average intelligence and had done it correctly, but I did spend five minutes reading it to make sure I hadn’t done anything stupid.  I have to say the guide was pretty boring reading after the 50 shades of grey trilogy.  It was so… well… clean!

Anyway, I set it all up, plugged the printer into the power supply.  Popped the CD into my player and went to install the software.  The instruction said ‘Please connect your computer to the printer by the USB cable’.    What USB cable?  I searched the box.  Nothing.  Nada.  I checked where I had opened it in case it had fallen out.  Nothing.   Maybe it’s kinky after all?  50 shades of printers!

The printer was not going to work without it, so into the car to drive the 15km back into town (grr) to talk to the store owners.  They opened the same printer box on the shelf to find…. No USB cable.   ‘Oh – this printer doesn’t come with the cable, you have to buy it separately’, they told me.

I have to say I’m rather gobsmacked.  The printer doesn’t effing work without it.   No one told me when I bought it I needed a cable.  It’s the stupidest thing I’ve come across for a long time.  To top it off, the printer is a Canon – a company usually reknowned for good service and products – but I have to say they really have let themselves down on this one. Why on earth are they selling products that are incomplete?   I liken it to selling a car without any ignition installed.

Grrrrrrrrrrrrr

Robyn

 

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